Frequently asked questions

‹‹Frequently asked questions

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Image ideas

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Welcome to our new website. The Frequently Asked Questions page will be a work-in-progress page as our new site constantly evolves and develops. We welcome any questions or feedback.

Frequently Asked Question

What if I can't find the image I'm looking for?
We now have a very helpful page explaining how our keywording works, and how to get the best out of our search. If you still can't find the image you're looking for, please fill out the Find Image Form, and we will do the search for you.

How can I see the images without a watermark?
If you register with us you can view and download low-res images with no watermark.

What is a lightbox?
Words coming soon.

How do I create a lightbox?
Words coming soon.

How much is it to buy an image?
Our image licenses vary in price, depending on usage, size, market and a number of other factors. We have a basic price guide for reference, if you are unsure please contact us.

Can I buy images online?
Not yet, but fill up a lightbox and give us a call. In the next 3 months we will launch our web size images ready for instant download. This will have a full shopping basket system in place. Following that, and the testing goes well, we will launch the full high-res download.

What file size do you provide?
Until we launch our full high-res downloads you will need to tell us the resolution and size of the image you want to purchase and we will prepare the correct file size.

How will my image(s) be delivered?
Words coming soon.

Can I use your images on my blog or webpage?
Words coming soon.

What does Rights Managed mean?
We now have a page explaining all about Image Rights and Licensing, have a read and if you’re still unsure, contact us.

Are model releases needed for the animals?
We have written permission to use most of the images. However it is our policy not to use the images in any way which would bring the dogs or their owners into disrepute. We always look at the context in which the images are used.

If your question hasn’t been answered here, or you’re looking for something specific, please feel free to give us a call on: +44 (0)20 7193 4778 or use our contact page. Please note we are based in the UK, and our office hours are Monday to Friday, 9:30am–6pm.